Help

Ask the 67 ink assistant

Get a quick explanation of the right cartridge, standard or XL, and safe first checks when you see an error message.

67 ink assistant

Get help choosing or fixing

Informational help from an independent website, not official HP support.

Hi! I can help you choose between HP 67 and 67XL, or walk you safely through a cartridge or printer problem. For a fault, please mention your exact printer model and the error message.

Answers come from a checked local knowledge base. Please don't share personal data or serial numbers.

Note: this assistant doesn't use a language model. It matches your question to a checked answer by keyword, so it can't make up prices, stock levels or test results.

Check your printer → 67 or 67XL → Pick a problem →

Please note: this is general information, not an official HP diagnosis. Stop if ink is leaking, the cartridge is visibly damaged or there's an unusual smell, and contact HP or the retailer.